Job Openings

BANQUET MANAGER (FULL-TIME)

The Community House (TCH) is currently seeking a Banquet Manager responsible for managing all front of house operations for The Community House including managing events and the ordering/inventory of all front of house beverage, linens and other necessary items.

Responsibility

• Responsible for the orientation and training of all Banquet Servers and Bartenders on banquet and catering procedures, proper dress, attitude, ability, and customer service.
• Assists Hospitality and Logistics Manager in scheduling shifts for staff.
• Ensures all functions are set accordingly and staff is prepared and organized before scheduled start.
• Maintains continuous contact with kitchen staff to assure effective communication between food production and food service.
• Advises the Hospitality and Logistics Manager of any unusual requests.
• Executes all Banquet and Catering functions which includes:
o Supervising staff from set-up thru quality service to clean-up of event room.
o Checking contracts for accurate quantity, location, type of food, confirmation of time.
o Following up on any and all changes or directions.
o Assuring that all equipment is assembled and in working order.
• Supervises all bar service/maintenance which includes:
o Monitoring inventory and staffing bar with bartenders.
o Securing cost out of cash bar.
o Maintaining bar security and cleanliness.
o Supervising servers, bartenders and all other front of house staff.
o Monitoring bar/inventory with servers.
• Maintains a clean and organized facility.
• Completes Banquet Captain Report at conclusion of event.
• Attends department, general staff, and weekly Banquet & Catering meetings.
• Performs related duties as assigned.

Supervisory Responsibilities:
• Responsible for the hiring, training, supervising, disciplining, evaluating and terminating of Banquet Servers and Bartenders.

Qualifications

• Bachelor’s degree preferred with major related to the hospitality industry.
• Two years of banquet management and serving experience preferred.
• Outstanding customer service skills.
• Ability to multitask in fast paced environment.
• Ability to express oneself in an articulate and effective manner both verbally and in writing when communicating with staff, vendors, and guests.
• Good financial background.
• Able to interpret and adhere to department budget.
• Able to work under pressure and meet required deadlines.
• Able to keep the necessary proprietary information confidential.
• Computer experience with working knowledge of Word and Excel. Ability to learn internal software programs.
• Ability to deal with problematic people and situations that can result in dissatisfied customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions from data such as when researching employee issues and guests’ concerns.
• Must have valid State of Michigan Driver’s License.

HOW TO APPLY

  • E-mail your resume, cover letter and salary requirements to humanresources@communityhouse.com
  • Visit The Community House and complete an application in person
  • Fax your resume, cover letter and salary requirements to the Human Resources Department at 248.644.2476
  • Mail your resume, cover letter and salary requirements to The Community House
  • 380 S. Bates Street, Birmingham, MI 48009
  • Download our employment application

Time To Get Involved

Start your philanthropic journey with The Community House and become a part of our extraordinary legacy. Whether it's a gift of your time, talent or treasure, we welcome your involvement with our organization as we strive to preserve the house people have been calling home for over a century. The time is now!

Learn more about how you can get involved in FUNDRAISERS, GIVING and VOLUNTEERING.